Privacy Policy

Last updated: 17th September 2025

This Privacy Policy explains how Michelle Brown collects, uses, and protects your personal data when you visit our website, purchase our products or services, or interact with us in any other way.

We are committed to safeguarding your privacy and complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

Identity and contact data — your name, email address, postal address, phone number.

Payment data — billing address, card/payment details (processed securely via third-party payment processors).

Account data — login details, course progress, membership or purchase history.

Technical data — IP address, browser type, device information, and cookie data.

Marketing data — your preferences for receiving marketing communications from us.

2. How We Use Your Information

We will only use your personal data when legally allowed. Common uses include:

To process your purchases and deliver your order.

To provide access to courses, memberships, or content you have bought.

To communicate with you about your account or purchases.

To send you marketing emails (if you have opted in).

To improve our website, content, and customer experience.

3. Sharing Your Information

We do not sell or rent your personal data to any third parties.
We may share your data with:

Service providers (such as payment processors, email providers, and course platforms) who help us deliver our services.

Professional advisers (such as accountants or legal advisers) if necessary.

Government bodies or regulators where required by law.

All third parties are required to respect your privacy and keep your data secure.

4. Marketing Communications

You will only receive marketing emails from us if you have opted in.
You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

5. Cookies

Our website uses cookies to improve your experience and analyse site traffic.
You can set your browser to refuse cookies, but some parts of the website may not function properly without them.

6. Data Security

We have put appropriate security measures in place to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

7. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements.

8. Your Legal Rights

Under UK data protection law, you have the right to:

Request access to the personal data we hold about you

Request correction or deletion of your personal data

Object to or restrict how we process your data

Withdraw consent for marketing at any time

To exercise any of these rights, contact us at:
📧 [email protected]

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:
[Michelle Brown
📍 [Address available on request on the following email address.]
📧 Your Contact Email - [email protected]

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.